Privacy policy and personal data processing

Open Mind Better Future SRL Privacy Policy

Open Mind Better Future SRL and its affiliates ("Open Mind Better Future SRL", "we", "us" or "our") provides digital content, applications, technology, services, and hosted websites to third parties. This Privacy Policy discloses the privacy practices for all Open Mind Better Future SRL-hosted websites, software, technologies, services, support services, applications including Libby, Sora, and the Open Mind Better Future SRL app, and Open Mind Better Future SRL accounts (collectively referred to as "Services").

Open Mind Better Future SRL respects your privacy. The purpose of this Privacy Policy is to make you aware of how Open Mind Better Future SRL collects, manages, protects, uses, and/or shares information and what choices are available to you regarding the collection, use and distribution of your personally identifiable information (“PII”) and non-personally identifiable information ("non-PII").

What is PII and non-PII?

Generally, PII is information that can be used on its own to identify a specific person. For example, PII can be a full name, home address, email address, phone number, or login details. In most cases, non-personally identifiable information or "non-PII" is data that cannot be used on its own to identify a specific person. For example, in the context of the Services, non-PII can be language preference, bookmarks, or highlights.

Non-PII is treated by Open Mind Better Future SRL as PII when it's collected on an individual level and linked to any PII that you have chosen to submit to Open Mind Better Future SRL or that Open Mind Better Future SRL may have collected from your interactions with the Services.

What information do I need to submit to Open Mind Better Future SRL in order to use the Services?

You can use most Services without submitting much information to Open Mind Better Future SRL. A valid library card or school ID is all you need to use most Services.

An Open Mind Better Future SRL account is not required to use most Services, including Sora. In using the library Services, if you choose to create an Open Mind Better Future SRL account, you will be required to submit PII to Open Mind Better Future SRL. Please to visit the section of this Privacy Policy that applies specifically to your Open Mind Better Future SRL account.

As part of your interaction with the library Services, you may willingly submit your PII in order to access certain features, such as submitting your email address in order to place a hold on a digital content title.

What information does Open Mind Better Future SRL collect?

In addition to information that you may willingly submit to Open Mind Better Future SRL, such as your library card number, school ID number, and/or email address, Open Mind Better Future SRL may collect and store certain PII and non-PII related to your interactions and use of our Services, including but not limited to, IP address, device type, device ID, operating system, library card number, Adobe ID, library name, lending history, holds, reading progress, bookmarks, highlights, notes, and online activity.

Some Services provide the ability for you to see your lending history. If you are using your institution’s Open Mind Better Future SRL-hosted website, Libby, or the Open Mind Better Future SRL app, you will have the option to show your lending history. You can hide your lending history by following the instructions within the app or help articles. Your lending history is protected by Open Mind Better Future SRL as confidential. It is not shared with any third parties, except to staff with appropriate authority acting within the scope of their duties for the administration of your institution (library, school, etc.). If we are compelled to disclose your lending history pursuant to a court order or subpoena, or to a person or agency with the relevant administrative or legislative investigative power, we will seek to challenge and limit the scope and comply with the authorized agency or person only as required by law.

How does Open Mind Better Future SRL protect my information?

Open Mind Better Future SRL takes information security very seriously. We have implemented measures to protect against the loss, misuse, and alteration of your information. Your information is protected by physical, electronic, and procedural safeguards to prevent unauthorized disclosure. We encrypt the transmission of information using secure sockets layer (SSL) technology. We use computer safeguards such as firewalls and data encryption and physical access controls to our buildings and files. We authorize access to PII only for those employees who require it to fulfill their job responsibilities.

How does Open Mind Better Future SRL use information?

We collect information from you in order to:

• Comply with the requirements of our publisher, library, and retail partners;
• Alert you of opportunities to renew loans, return loans, checkout digital content on which you’ve placed a hold, and cancel holds;
• Provide recommendations for digital content we think you may enjoy;
• Notify you of opportunities to provide feedback for Open Mind Better Future SRL's Services;
• Sync bookmarks and most recent point viewed/played across devices;
• Support the internal operations of the Services, including but not limited to support for: activities necessary to maintain or analyze the Services, network communications, user authentication or personalization of content, activities necessary to perform authorized school or educational purposes, and security of users;
• Integrate with additional service providers for use of the Services;
• If you have the Location permission enabled while using Libby, we determine your geographic location using GPS coordinates so that we may provide localized language and content;
• Sora determines your geographic location using IP address so we may help you find local schools and/or libraries;
• Personalize our Services to better reflect particular interests and preferences and in certain instances for remarketing; and
• Generally improve your experience.

Open Mind Better Future SRL never sells your PII or non-PII. Open Mind Better Future SRL will not use your information for any purposes other than the specified use.

Email addresses submitted to Open Mind Better Future SRL for holds notifications are stored by Open Mind Better Future SRL so you can place future holds in a quicker, more convenient manner. Open Mind Better Future SRL will not use your email address to send you any marketing or promotional communications without your opt-in consent.

We may anonymize certain PII and share it in an aggregated form with third parties in order to analyze Service usage, improve the Service, or for other similar purposes. Such information is anonymous and cannot be used to identify you. The use and disclosure of such anonymous information is not subject to any restrictions under this Privacy Policy.

We may also use third parties to process information you willingly submit to Open Mind Better Future SRL, such as Alchemer (fka SurveyGizmo, https://www.alchemer.com/) for product and experience surveys, OnceHub (https://www.oncehub.com/) for meeting scheduling, and Salesforce (https://www.salesforce.com/) for customer administration and support.

Third parties may utilize Open Mind Better Future SRL’s APIs to integrate their application(s) with Open Mind Better Future SRL-hosted digital content collections to promote the discovery and circulation of digital content. Open Mind Better Future SRL APIs may use Google Analytics (https://analytics.google.com) to track anonymous usage data for research and analytics purposes.

How long is information retained by Open Mind Better Future SRL?

We retain information for as long as Open Mind Better Future SRL deems necessary to provide the Services or as otherwise permitted by applicable law. Information about users of school Services is only retained by Open Mind Better Future SRL for the time period necessary to support the authorized school or educational purposes.

Does Open Mind Better Future SRL use cookies and similar technologies?

Yes, we use cookies and similar technologies to collect and store certain information when you use, access, or interact with the Services. Cookies are small data file identifiers that are transferred to your device or web browser that allow us to recognize your device or web browser when you visit or use the Service. We use cookies for many purposes, such as to support the internal operations of the Services and make improvements to the Services. To read more about cookies and similar technologies, please visit our Cookie Policy.

What if I share Information with others while using the Services?

While using our library Services, you may enjoy opportunities to post reviews, rate digital content, and share digital content information with others in public forums and on social networking websites such as Facebook, Twitter, and Goodreads. When you share such information, it is made public and is not subject to this Privacy Policy. We are not responsible for any third party's use of information you publicly display or disclose through our Services.

The ability to post reviews, ratings, and connect to social media to share digital content information is not a supported function of school Services, such as Sora.

What happens when I visit an external website not hosted by Open Mind Better Future SRL?

In using the library Services, you may choose to access to other online digital content services, such as learning platforms and video catalogs, that are provided by a third party and are outside the control of Open Mind Better Future SRL. You will leave the Open Mind Better Future SRL library service when you access such third party digital content services. Open Mind Better Future SRL sends minimal, anonymized information to the third party service so they can authorize you as a valid library patron. You may be required by the third party service to create an account. Any information you submit to the third party is not shared with Open Mind Better Future SRL. You may also have the opportunity to opt-in to receive marketing or promotional emails from the third party. Any such marketing or promotional emails are not controlled by Open Mind Better Future SRL. These third party digital content services have separate and independent privacy statements, notices, and terms of use, which we recommend you read carefully.

Is my information transmitted to other countries?

Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using the Services, you acknowledge and consent to the transfer of your information outside your country of residence to any country where we have facilities or engage third parties (including but not limited to, payment processors, cloud service or other Information Technology providers, and other companies that provide services to us). If you are visiting the Services from the EU, please scroll down this page to visit the section of this Privacy Policy that applies to transfers from the EU to the US. You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country. Open Mind Better Future SRL requires that third parties (if any), such as cloud service providers, with whom information about users of school Services is shared are obligated to safeguard such information using policies and procedures that are consistent with this Privacy Policy and must only use the information in order to perform the authorized school or educational purpose for which it was provided.

What if I contact Open Mind Better Future SRL for a support issue?

If you contact Open Mind Better Future SRL directly for assistance resolving an issue with the Services, it may be necessary for Open Mind Better Future SRL to use support tools to resolve your issue. For a limited number of issues, these tools may provide Open Mind Better Future SRL support personnel with visibility of your borrowing information while your support case is being resolved.

What is required to create an Open Mind Better Future SRL account?

Your name, email address, and password are required to create an Open Mind Better Future SRL account. By creating and using an Open Mind Better Future SRL account and/or otherwise consenting to the sharing of information with us, you authorize Open Mind Better Future SRL to collect and retain the PII submitted by you. You also affirm that you are at least 13 years of age and acknowledge that an Open Mind Better Future SRL account is not intended for use by individuals under 13 years of age. You may not share your information regarding your Open Mind Better Future SRL account, including but not limited to your login credentials such as your password.

Open Mind Better Future SRL accounts are intended for patrons using their public library. An Open Mind Better Future SRL account is not required to use school Services, such as Sora. Open Mind Better Future SRL accounts are separate and distinct from any sign-up or authentication required for Sora.

How can I change my preferences?

You can change your preferences for receiving newsletters, promotional offers, product updates and other Open Mind Better Future SRL-initiated communications by emailing edu@betterfutureedu.com  

What is Open Mind Better Future SRL's Instant Digital Card service?

Open Mind Better Future SRL's Instant Digital Card online service ("IDC") helps users obtain access to the library's Open Mind Better Future SRL digital collection. Only authorized patrons of the library are permitted to access and checkout digital content from the library's digital collection.

You must be at least 13 years old to use IDC.

For users of libraries located in the U.S.:

If your library is located in the U.S. and you use IDC, you will be asked to submit your name, mobile phone number, and email address to Open Mind Better Future SRL. Only U.S. mobile phone numbers are eligible for use with IDC. Your name and mobile phone number will be used to confirm your mobile phone number is associated with you and to verify that you have an address in your library's service area. U.S. libraries that participate in IDC provide Open Mind Better Future SRL with the zip codes that comprise their service area. Submitting your name, mobile phone number, and email address to IDC confirms your consent to this Privacy Policy and Open Mind Better Future SRL's Terms and Conditions.

To verify that your address is in your library's service area, Open Mind Better Future SRL will share your name and mobile phone number with a third-party verification service, Cognito. Cognito will use your name and mobile phone number to return an address, if any, to Open Mind Better Future SRL.

Cognito does not use your name or mobile phone number for marketing or sales purposes, nor do they share your name or mobile phone number with third parties for marketing or sales purposes.

Open Mind Better Future SRL will send a text message to the mobile phone number you provide (standard text message rates apply) to verify the mobile phone number's association with you.

If you are validated as having a residential address within your library’s service area, your mobile phone number will serve as your digital library card and you will be able to access and checkout digital content from your library’s Open Mind Better Future SRL digital collection. Your name, mobile phone number, and address are stored by Open Mind Better Future SRL for the purpose of authenticating your checkouts from the library’s Open Mind Better Future SRL digital collection. Unless otherwise permitted through your opt-in consent to receive marketing communications, Open Mind Better Future SRL does not use your name or mobile phone number for marketing or sales purposes, nor do we share your name or mobile phone number with third parties for marketing or sales purposes.

In addition to obtaining checkout privileges to your library's digital collection, you may also be eligible for a library card for access to your library's additional resources (e.g., physical book and media borrowing). Through the validation process, Open Mind Better Future SRL will store your address for the purpose of providing your name, address, mobile phone number, and email address (if provided by you) to your library, where you may be eligible for a library card for access to additional library resources. Your use of IDC confirms your consent to Open Mind Better Future SRL providing your name, address, mobile phone number, and email address (if provided by you) with your library, and confirms your consent to be contacted by your library, if necessary.

If you have questions or concerns regarding IDC, please contact Open Mind Better Future SRL at edu@betterfutureedu.com .

For users of libraries located outside of the U.S.:

If your library is located outside of the U.S. and you use IDC, you will be asked to submit your name, mobile phone number, and a country code or campaign code (“Code”). The Code you submit will be used to verify that you have a valid Code to be granted access to your library’s Open Mind Better Future SRL digital collection. Submitting a Code to IDC confirms your consent to this Privacy Policy and Open Mind Better Future SRL’s Terms and Conditions.

If your Code is validated by IDC, your mobile phone number will serve as your digital library card and you will be able to access and checkout digital content from your library’s Open Mind Better Future SRL digital collection. Your name and mobile phone number are stored by Open Mind Better Future SRL for the purpose of authenticating your checkouts from the library’s Open Mind Better Future SRL digital collection. Unless otherwise permitted through your opt-in consent to receive marketing communications, Open Mind Better Future SRL does not use your name or mobile phone number for marketing or sales purposes, nor do we share your name or mobile phone number with third parties for marketing or sales purposes.

In addition to obtaining checkout privileges to your library’s digital collection, you may also be eligible for a library card for access to your library’s additional resources (e.g., physical book and media borrowing). Open Mind Better Future SRL may provide your name, mobile phone number, and email address (if provided by you) to your library, where you may be eligible for a library card for access to additional library resources. Your use of IDC confirms your consent to Open Mind Better Future SRL providing your name, mobile phone number, and email address (if provided by you) with your library, and confirms your consent to be contacted by your library, if necessary.

If you have questions or concerns regarding IDC, please contact Open Mind Better Future SRL at edu@betterfutureedu.com 

Rights applicable to users located in the EU

Data Transfer. Open Mind Better Future SRL has adopted Standard Contractual Clauses (SCCs) to safeguard international data transfers, including transfers of PII from the EU, Switzerland, and other countries that use SCCs, to the US. Open Mind Better Future SRL has adopted the International Data Transfer Agreement (IDTA) to safeguard international data transfers of PII from the UK to the US.

Legal basis for processing your PII. If you are visiting a Service from the EU, we must have a legal basis to process your PII. There are different legal bases on which we rely to process your PII, namely:

Performance of a contract. The use of your PII may be necessary to perform the specified function for which you submit your PII, and/or perform other contractual obligations and policies under which we provide our Services to you;

Consent. We will rely on your consent to use your information for direct marketing purposes. You may withdraw your consent at any time by contacting us using the information at the end of this Privacy Policy or by following an unsubscribe link in any marketing communication you receive from us; and

Legitimate interests. We use your PII for our legitimate interests to improve our Services, for internal administration, and security purposes. In such circumstances, it is important for us to ensure that your data protection interests or fundamental rights and freedoms are not overridden by our legitimate interests.

Your choices under EU law. If you are visiting from the EU, you may email edu@betterfutureedu.com to ask us to:

• See what PII we hold about you
• Modify or correct the PII we hold about you
• Object to our use of your PII
• Erase your PII
• Receive/Port your PII in a usable electronic format

If contacting us does not resolve your issue, you have the right to make a complaint to your data protection authority (if one exists in your country).

If you are not subject to EU law, these rights do not apply to you.

EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. DPF, and Swiss-U.S. Data Privacy Framework

In addition to, and consistent with our other statements on privacy, Open Mind Better Future SRL adopts the required principles for the EU-U.S. Data Privacy Framework (DPF), UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, as set forth by the U.S. Department of Commerce.  To learn more about the standards incorporated into this policy via the DPF program, see: Data Privacy Framework (DPF) Principles.  To view our certification under the DPF program, see: U.S. Department of Commerce Data Privacy Framework List.

This policy adheres to the EU-U.S. DPF Principles with regard to personal data transferred from the European Union and the United Kingdom and the Swiss-U.S. DPF Principles with regard to personal data transferred from Switzerland.  If you are not subject to EU, UK, or Swiss law, this section does not apply to you.  Under the DPF program Open Mind Better Future SRL may be required to disclose PII in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.  Open Mind Better Future SRL is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).  Open Mind Better Future SRL is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles, provided that an individual has invoked binding arbitration by delivering notice to Open Mind Better Future SRL and following the procedures and subject to conditions set forth in Annex I of the DPF Principles.  Consistent with the DPF Principle II. 3., Open Mind Better Future SRL maintains accountability for onward transfers.  If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe.

Rights applicable to California residents

As explained in this Privacy Policy, Open Mind Better Future SRL may collect certain information related to your interactions and use of our Services.

Information we collect directly from you. Depending on your use of the Services, the categories of information we may collect directly from you include the following:

• Identifiers, such as your name, email address, library card number, and phone number (only for users of IDC);

We may also collect information you provide in your communications to us, such as when you respond to polls or surveys, or contact us with a question, comment, or request.

Information we automatically collect from you. As you interact with the Services, we may also collect information about you automatically though the use of cookies and similar technologies. Depending on your use of the Services, the categories of information we automatically collect from you may include the following:

• Identifiers, such as IP Address, Adobe ID, Cookie ID, and device ID.
• Internet or other electronic network activity information, such as device type, operating system, browsing history on Open Mind Better Future SRL-hosted webpages, and information related to your interaction with the Services, such as lending history, holds, and reading progress.

If you do not want Open Mind Better Future SRL-hosted websites to collect information through the use of cookies, you can set your web browser to block cookies. Additionally, you can manage your cookie preferences through the "Cookie Settings" link located within the Service. Please see our Cookie Policy for more information.

Information selling, sharing, and disclosing. Open Mind Better Future SRL does not sell your information. Open Mind Better Future SRL does not share your information with third parties for money or other valuable consideration. Open Mind Better Future SRL may disclose your information to service providers solely for business purposes. These service providers support the internal operations of the Services, assist Open Mind Better Future SRL in providing you access to the Services, and assist Open Mind Better Future SRL in monitoring, analyzing, and optimizing the Services. The following categories of information may be disclosed to service providers for business purposes: identifiers and internet or other electronic network activity information.

Your rights under applicable law. If you are a California resident, you or your authorized agent may email: edu@betterfutureedu.com, to ask us to:

• See what PII we hold about you
• Modify or correct the PII we hold about you
• Delete your PII
• Receive/Port your PII in a usable electronic format

Users may freely exercise these rights without fear of being denied the Services.

Changes to this Privacy Policy

This Privacy Policy was last updated in February 2024. We will continue to evaluate this Privacy Policy against new technologies, business practices, and our users’ needs, and may make changes to the Privacy Policy accordingly. Please check the Privacy Policy periodically for updates. Your continued use of the Services after the posting of any changes to this Privacy Policy means that you agree to be bound by such changes.

In the event of a change of control (i.e. sale of sale or merger of Open Mind Better Future SRL) the successor entity will be subject to these same privacy commitments.

If we make material changes this Privacy Policy that increase our rights to use your PII, we will notify you via a prominent notice on the Services or via email prior to the change becoming effective. If you do not agree to the changes, you should discontinue use of the Services.

Contact Open Mind Better Future SRL

Please contact Open Mind Better Future SRL at edu@betterfutureedu.comif:

• You have any questions about this Privacy Policy;
• You are not located in the EU or are not a California resident and you would like to request access to the PII we hold about you, or request the deletion of your PII. 
• You are a parent and want to inquire if your child has submitted PII to Open Mind Better Future SRL and to request the review, correction, and/or removal of any such PII from our system; or
• You are a teacher or administrator at an educational institution using the school Services and want to request the review, correction, and/or removal of a student’s PII

According to the requirements of EU Regulation 679/2016 I agree that SC Open Mind Better Future S.R.L. to collect and process the data in the form for commercial purposes.

Terms and conditions

Below are the conditions under which the betterfutureedu.com team allows the use of this site. If you do not fully agree with them, please stop using the services provided through the betterfutureedu.com website.

SERVICE DESCRIPTION

betterfutureedu.com manages online sales services for users. Other services that will be implemented, over time, within betterfutureedu.com are subject to the same conditions, unless they do not have distinctly formulated conditions of use. In order to publish / modify / view the ad or to view the offers available within betterfutureedu.com, you must gain access to the World Wide Web (Internet), directly or through other devices through which internet services can be accessed, paying any associated fee. with this access. In addition, you must have all the equipment you need to make this connection to the World Wide Web, including a computer and a modem or other access equipment.

1. Definitions

Within the meaning of these conditions, the following terms will be defined as follows:

- User - any person interested in providing the service;

- Service - ensuring the user's access to data and information transmitted by the betterfutureedu.com team through the Internet, with the help of this site;

- Associated companies - legal or natural persons, partners of the betterfutureedu.com team.

2. Obligations of the User

2.1 The user agrees to use the service only for legal purposes. The user undertakes to:

a) does not modify, distribute, transmit, display, publish, reproduce, license, create derivative products, transfer or sell any information or service obtained from or through this website;

b) does not use and does not allow any third party (nor will it authorize) to use the service or website betterfutureedu.com team to transmit or receive materials that contravene the legal provisions in force or have obscene, abusive, vulgar content , defamatory, offensive, threatening, xenophobic, violates any other intellectual property right or affects the privacy of another person, urges racial hatred, ethnicity or is in any other way offensive;

c) does not carry out (nor will it allow) the activity of cracking or hacking (cracking or hacking means the unauthorized passage over the user authentication service or other security services of any network, server, web server or user account), or attacks "Denial of Service" ("Denial of Service" attacks - "Denial of Service" means interference with the Service, relating to any user, network or server, thus blocking access to / from the Service). Users who violate the security of systems or networks will be prosecuted in court, civil and criminal.

2.2 The User agrees to exonerate from liability and not to sue betterfutureedu.com both regarding any claim raised by a third party, as a result of the use of the service or site betterfutureedu.com team and the Internet by the User, as well as any loss (direct, indirect, consequential or otherwise), costs, actions, lawsuits, claims, expenses (including court costs) or other liability, incurred as a result of the breach or ignorance by User of these conditions.

2.3 The payment of all additional expenses related to the use of the service, the request for services from the associated companies, including those that the service provider or the Internet may request, is the responsibility of the User.

3. Content

3.1 You understand that all information, data, text, software, photographs, graphics, messages or other materials (hereinafter referred to as "CONTENT"), whether publicly displayed or transmitted individually, privately, are the sole responsibility of the person who was the source of such materials. This means that you and not the betterfutureedu.com team, are fully responsible for all materials you upload, make them publicly available on the account provided by the betterfutureedu.com team. the betterfutureedu.com team does not control, only monitors the transmitted content and thus, does not guarantee the accuracy, integrity and quality of this content. You understand that by using the services provided by the betterfutureedu.com team, you may be exposed to content that may be offensive or indecent.

3.2 You agree under the sanction of applying the legal provisions in force in Romania not to use the services provided by the betterfuturee team.

- falsify identification data, or otherwise manipulate it, in order to disguise or hide the origin of any content transmitted through the betterfutureedu.com team or to develop hidden pages or images (such as those that have no active link on a page inside that member's site);

- upload, post, broadcast or otherwise transmit any content for which you do not have the legal right to transmit or broadcast under any conditions, under any legal system, Romanian or foreign, contractual or trusting relationships (such as confidential information, those under property rights, found or disclosed as part of the service relations or under the incidence of confidentiality agreements);

- upload, post, broadcast or otherwise transmit any type of advertising, promotional materials, "junk mail", "spam", chain letters, pyramid schemes, or any other form of request, except for portions of the service that are formed for this purpose;

- uploads, posts, broadcasts or otherwise transmits any material that contains viruses or any other type of code, files, or programs that are created to destroy, interrupt, or limit the operation of any other software, hardware, or telecommunications equipment;

4. The content of personal offers on betterfutureedu.com

4.1 the betterfutureedu.com team does not own property rights over the content of the pages posted in the space made available to users. By submitting content for inclusion in personal offers on the betterfutureedu.com website, you give permission to reproduce, modify, adapt and publish the content of your personal message, free of charge and by any means you deem appropriate, only for the purpose of displaying, distributing and promoting the products. your personal. This permission exists only as long as your personal offers / pages are hosted on the site owned by the betterfutureedu.com team and will disappear when your account is deleted. You acknowledge that the betterfutureedu.com team does not investigate the contents of the accounts when they are opened, but reserves the right (not the obligation) for itself and for any person designated by the betterfutureedu.com team to refuse or delete, as it deems appropriate. appropriate, any content available through it. betterfutureedu.com team and any other person designated by betterfutureedu.com team, have the right to delete (remove) any content that violates the Terms and Conditions or is otherwise incompatible with the purpose of this site. You agree that you must evaluate and bear all risks associated with the use of any content, including the accuracy, completeness or usefulness of such content.

5. Obligations to register

5.1 In order to use the services offered, you undertake to: 1) provide true, accurate and complete data about yourself as required by the registration form and 2) maintain or update, when the situation requires it, the registration data to be true , accurate and complete. If you provide information that is not in accordance with reality, inaccurate or incomplete, the betterfutureedu.com team has the right to suspend or terminate your account and to refuse all current or future attempts to use the service. Also, the betterfutureedu.com team is exonerated from any liability for any damage caused to the user as a result of the provision by him of data inconsistent with reality, xxx, incomplete.

6. Compensation

6.1 You agree to compensate and protect the betterfutureedu.com team from any claims or claims, including court costs or attorneys' fees, incurred by a third party or organization due to or arising out of the content of personal offers or the use of betterfutureedu.com team services , connection to betterfutureedu.com, violation of the Terms and Conditions or violation of any rights of that third party.

7. General practices regarding use and storage

7.1 You acknowledge that the betterfutureedu.com team may establish a set of general practices and limitations regarding the use of the Services. Currently, each open account benefits from an unlimited number of ads that can be posted, the maximum size of a file that is part of an ad is 100 KB, files larger than 100 KB, can not be transferred to the server, and the type of files accepted are only in the image category: only the .jpg, .jpeg and .gif extensions.

7.2 Accessing the account is considered the login made successfully using the account name and password; for the update of the personal announcement will be used exclusively the specific forms and available on the betterfutureedu.com team through the HTTP protocol through port 80 (HTTP: 8080).

8. Termination of collaboration

8.1  You agree that the betterfutureedu.com team, if it deems it appropriate, may block your password, access to your account, use of the services or use of any other services of the betterfutureedu.com team that you benefit from, or remove and delete any content from within the services, for any reason, including but not limited to, the lack of use or if the betterfutureedu.com team considers that you have violated or not acted in accordance with the letter or spirit of the Terms and Conditions. the betterfutureedu.com team may also, at any time and without notice, discontinue the provision of the services, or any part of them, with or without any prior notice. You agree that any termination of your access to the Services provided, in accordance with any rules of the Terms and Conditions, may be made without notice, and you acknowledge and agree that the betterfutureedu.com team may deactivate or delete your account immediately and all information related to it and the files in the personal account and / or to prohibit any subsequent access to such files. Furthermore, you agree that the betterfutureedu.com team will not be liable to you or any third party in any way for the prohibition and / or deletion of the account and access to the services provided through the portal.

9. Advertising

We use Google AdSense, Google Conversion Tracking and Google Remarketing on our web pages.

Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google") is intended to measure the success of our Google AdWords advertising campaigns. In this context, Google sets a cookie on your computer when you access a Google ad and reach our page. These cookies lose their validity after 30 days and do not allow personal identification.

With Google Conversion Tracking, we and Google can identify that someone clicked on our ad and was redirected to our page. However, we cannot see what other web pages you have opened. The data collected with Google Conversion Tracking is used exclusively to compile statistics on the success and use of our AdWords campaigns. We do not collect or receive any information based on which the user could be identified.

We also use Google AdSense, a Google ad service, to trigger ads (text ads, banners) on our pages. Thus, your browser sometimes stores a cookie sent by Google or third parties. The information stored in the cookie module may be recorded, collected and evaluated by Google or third parties. In addition, Google Adsense uses for the collection of information and small transparent graphic images, the so-called web beacons, through the use of which can be registered, collected and evaluated simple actions, visitor traffic on the website. The information obtained using the cookie and / or the images regarding the use of this page is transferred to a Google server and stored there. Google uses the information obtained to evaluate your usage behavior in relation to AdSense ads. Google may also transfer this information to third parties where required to do so by law, or where such data is processed by third parties for Google. Your IP address is not associated with other data stored by Google.

We also use remarketing technologies offered by Google on our pages. With these technologies, users who have already visited our web pages can be approached again through targeted advertising on the other pages of the Google partner network. Google's remarketing technologies also use cookies.

If you do not wish to receive interest-based advertising, you may disable the use of cookies by Google for such purposes by accessing this page and making such settings as you deem appropriate. for the purpose of personalizing ads on the Internet.

If you do not want to participate in Google AdSense, Google Conversion Tracking or Google Remarketing, you can also refuse the necessary setting of a cookie - by setting the internet browser that generally disables the automatic setting of cookies. You can also disable cookies for Google advertising services by setting your web browsing program so that the cookies of the domain "googleadservices.com" are blocked. Additional information and information on disabling Google's mobile advertising services can be found here.

In addition, on our pages we use the Facebook Conversion Pixel and Facebook Remarketing services. With Facebook Conversion Pixels, we and Google can identify that someone clicked on our Facebook ad and was redirected to our page. However, we cannot see what other web pages he has accessed. The data collected with the Facebook Conversion Pixel is used exclusively to compile statistics on the success and use of our Facebook advertising campaigns. We do not collect or receive any information based on which the user could be identified. Through Facebook Remarketing technology, users who have visited our web pages can be approached again through Facebook-targeted advertising. However, we do not collect or receive any information about Facebook users to whom targeted advertising is addressed. Even in this case we do not have the possibility to identify individual users. For detailed information on the purposes and volume of collection and processing of personal data by Facebook and for settings to protect your privacy on Facebook, consult the privacy policy of Facebook, accessing this page.

10. Limitation of liability

10.1 The user expressly declares that he understands and agrees with the following statements:

I. The use of the service is at your own risk. The service is provided on an "as is" or "as available" basis. the betterfutureedu.com team shall not be liable for any loss suffered by the User, direct or indirect, resulting from or related in any way to the use or performance of the service, this website or the websites related to it.

II. the betterfutureedu.com team does not offer any guarantee that:

1. the service will meet all your requirements;

2. the service will be provided uninterruptedly, on time, securely or without errors;

3. any program error will be corrected;

4. the service will be compatible with the user's platform or software applications;

5. The service or server that makes it available to users is free of viruses or other components that could harm users and cannot be held responsible for any action you take based on such information or service.

III. Any material obtained by using the service provided by the betterfutureedu.com team is thus at the discretion and can be used only at the User's own risk. The user will be the only person responsible for any damage caused to the computer from which the service is accessed or for other data loss that may result from downloading any material.

IV. No advice or other oral or written information, obtained by the User from the betterfutureedu.com team through the service, will imply a guarantee other than that expressly stipulated in the Terms of Use.

10.2 The liability of the betterfutureedu.com team (if established by a court or arbitral tribunal) arising in any way from or in connection with the provision of the service under these conditions, is limited in the event of each event or in the case of any series of several events at 100 Euros.

11. The betterfutureedu.com information protection team policy

11.1 According to the betterfutureedu.com team's information protection policy, we may provide other parties (called third parties) with certain general information contained in the registration form or other similar data. We guarantee that this information will not contain personally identifiable information, except when this is explicitly accepted by you or if this is necessary to comply with the law, legal proceedings, in order to apply these conditions of use.

12. Security

12.1 The user acknowledges that the betterfutureedu.com team cannot control and does not offer any other guarantees regarding the security of the information that passes through its communications network and through the Internet or through the Service than those required by the Romanian law in force.

12.2 The User acknowledges that the services are available through the Internet and although the betterfutureedu.com team will do everything in its power to maintain the security of the information, it cannot guarantee that the information that the User receives or sends using the service will be permanently in safety.

13. Connection to other Networks

13.1 The Service may be used by the User to find out various information displayed by the betterfutureedu.com team on the Internet, to connect with other Networks or websites in the world, and the User undertakes to comply with the usage policies valid in those networks or sites. The user accepts the fact that the betterfutureedu.com team does not control these sites, is not responsible and does not assume any obligation regarding other sites, any link from other sites or the content.

13.2 Any inclusion of links to other sites or networks is made solely for the User's use and does not imply the support or encouragement by the betterfutureedu.com team of material available on or through those sites or networks or any association with their operators. The user accesses those sites and uses their products and services exclusively at his own risk.

13.3 the betterfutureedu.com team does not guarantee that the services or materials provided by third parties or associated companies are acceptable and available in any area of ​​Romania. If the User accesses other content or services from the sites of third parties or associated companies, the betterfutureedu.com team is not responsible for compliance by the User or by third parties or associated companies with local laws or other regulations in force in those tari.

14. Intellectual property

14.1 The user expressly declares that he has taken note of the fact that all stylized representations, all logos and associated symbols and combinations thereof with any word or graphic symbol, used on this site, are registered trademarks of the betterfutureedu.com team or of associated companies.

14.2 This website and its contents, as well as all information contained in this site are the property of the betterfutureedu.com team. the betterfutureedu.com team reserves the right to modify the content and / or structure of the site at any time and without any prior information

14.3 Users have the following rights:

to explore the content;

to reproduce, translate or use the information published only with the consent of the betterfutureedu.com team and with the indication of the source;

inserting in your own pages some links to this website (when the links are included in commercial or advertising websites, it will be ensured the opening of a new window for viewing the betterfutureedu.com portal).

14.4 You acknowledge and agree that the betterfutureedu.com team and any software used in connection with its services contain confidential and proprietary information and are protected by intellectual, industrial, and other applicable laws in force in Romania. Furthermore, you acknowledge and agree that any content in banners or promotions or other information available through the betterfutureedu.com team is protected by copyright, trademark or service, patents or other proprietary rights, or applicable laws in force in Romania. You agree not to modify, rent, assign, lend, sell, distribute or create derivative works, based on the services or programs used within the portal, unless expressly stated otherwise by the betterfutureedu.com team regarding to the services offered by the betterfutureedu.com team.

14.5 The copyrights on its entire content belong entirely to the betterfutureedu.com team. The entire content of the betterfutureedu.com team site - images, texts, graphics, symbols, web graphics, scripts, programs and other data - is the property of the betterfutureedu.com team and is protected by copyright law and laws. on intellectual and industrial property. The use without the consent of the betterfutureedu.com team of any of the elements listed above is punished according to the laws in force.

14.6 The betterfutureedu.com team respects the intellectual property rights of others and we ask our service users to do the same.

15. Personal data

According to Regulation (EU) 679/2016, known as the General Regulation on Personal Data Protection, on the processing of personal data and protection of privacy in the electronic communications sector, Open Mind Better Future S.R.L., and within it apply the same security standards and high level of protection, is obliged to process the personal data provided by you, only in compliance with security measures and for the purpose communicated.

The personal data that you send us when filling in the contact forms or by e-mail are treated with strict confidentiality. You are not obliged to send us personal data, but the data transmitted voluntarily by you will be used exclusively for the purpose of processing your request. In exceptional cases, the data are processed with our consent by collaborating partners (authorized persons). In such a case, we make sure that our carefully chosen partner meets the legal requirements regarding data protection.

Fokus Digital Services S.R.L., the company mandated by us, is a personal data operator and for the purpose of customer relations and solution complaints.

According to Regulation (EU) 679/2016, known as the General Regulation on the Protection of Personal Data, you benefit from the right of access, intervention on data and the right not to be subject to an individual decision. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of data. You also have the right to go to court.

According to European Regulation 679/2016 on the protection of personal data, as an individual you have the following rights:

- information and access to personal data

You have the right to obtain from us a confirmation that personal data concerning you are being processed or not and, if so, access to the respective data.

- restricting the processing of personal data

There may be situations where you want to restrict the processing of certain data only for a certain period of time. For example, you do not want to receive commercial messages from certain categories of interest from us for a month. You can, at any time, send a request by e-mail in this regard or make changes to the user account. When you want to cancel the processing restriction you can do it by one of the methods used for the restriction.

- opposition to the processing of personal data

It is possible that at some point you may not want to process certain personal data without deleting them from our database. You can exercise this right at any time.

- downloading in an accessible format of personal data

You have the possibility to request personal data in a structured format, currently used and which can be read automatically. You can make this request by e-mail or from your account.

- rectification of personal data

Whenever you change your personal data (for example you change your e-mail address) you can update your information in our database by accessing your account online or through a request sent by e-mail.

- automated individual decision-making process, including profile creation

Our website uses cookies for the following purposes: creating an anonymous profile of users, recognizing the internet browsing program, to know where you came from on our website, etc. More information on this topic can be found in the "Cookies" section above.

If you do not agree with the cookies you can disable them from the settings of the internet browser or you can leave our page. Warning, some pages, such as the order page, may not work properly due to disabling cookies.

- deletion of personal data

If, for various reasons, you want to delete your personal data from our database, you can make a request by e-mail or user account.

Please note, if your personal data is processed in compliance with a legal obligation, the request to delete this data may be refused, in which case only those data that we can no longer process without your consent will be deleted.

To exercise any of the above rights you can send a request by e-mail to dpo@betterfutureedu.com or you can apply them from your user account.

In order to be sure that you are the owner of the data, please send the requests using the e-mail for which you are making the request.

16. Requesting the newsletter

The content of our newsletter includes information about the goods, campaigns and contests of Open Mind Better Future S.R.L. SRL, as well as information on offers.

If you subscribe to our free newsletter, it is mandatory to provide us with the following information: e-mail address and optional name / surname for personalizing communications with you.

In the subscription process, the page from which you initiated the newsletter request process is also stored (eg from the contact form, from a contest form or directly through the newsletter subscription page). This serves exclusively to optimize our website.

If you voluntarily provide additional data related to your person (name, surname) during the login, we use this data only to insert a personal name in the newsletter. You can modify or delete this data individually at any time. You can find the link in this sense in the footer of the newsletter. Subsequently, the additional data provided voluntarily changes according to your requirements or is deleted immediately.

After completing and sending the registration form you will receive from us an e-mail with a confirmation link. If you click within 14 days on the link contained in it, you become a subscriber. By confirming your subscription, you confirm that you are a needle order with the processing of your e-mail address, subscription page and your optional data for the purposes mentioned here.

You can revoke your consent to request our newsletter at any time by clicking on the appropriate unsubscribe link in a newsletter or by sending an e-mail to edu@betterfutureedu.com. Your email address will be deleted immediately from the subscriber database.

17. What data do we process when you register an order?

When you place an order on our website, the data we need to process the order are name and surname, e-mail address, telephone number and address, in case the purchased product requires delivery.

After registering the order, our colleague from the "Confirm online orders" department will call you to confirm the order and then the proforma or fiscal invoice will be issued. In case an invoice is issued, the personal data will be archived and kept according to the accounting laws applied on the Romanian territory, for 10 years.

Finally, in order to ship the order, your personal data will be sent to one of the courier companies with which we have concluded contracts that comply with the terms of Regulation 679/2016.

These companies can be: Fan Curier, Cargus, GLS, Posta Romana or, if necessary, another company.

Depending on the product you buy from our online store, it is possible to be contacted by one of the colleagues from the "Quality" department in order to improve the services.

18. User account in the Open Mind Better Future S.R.L.

In order to use the "Shopping list" functionality - that is, to be able to place products in the virtual shopping list - it is first necessary to create a user account. For this, the following data are collected and used as mandatory data: name and surname, e-mail address and a password of your choice. The e-mail address serves exclusively as a username for use and login on the betterfutureedu.com website. Your name is used only to be able to approach you by name. Alternatively, you can create an account using so-called logins through social networks (eg via Facebook, Twitter or Google+). In these data protection principles you will find additional information on the data thus transferred to the next sub-item. Your data is not passed on to third parties.

If you want to permanently delete the user account, you must send an e-mail to dpo@betterfutureedu.com requesting this. Your account will be deleted or anonymized immediately. Later, you can create a new account at any time. If you do not use your user account for three years, it is automatically deleted if you do not object.

19. Contests with prizes

You have the opportunity to participate on our website in contests with prizes. The personal data transmitted during the participation in the contests with prizes are used exclusively for the contest (validation of the winners, awarding and transmission of the prize, announcement of the winners). After concluding the contest and informing the winners, the participants' data is deleted from the database. Following certain contests, you can choose to have your data entered in the Open Mind Better Future S.R.L. database, in order to keep up to date with our activities and promotions.

Please read carefully the contest forms, as well as the Rules of the contests you participate in, available both on our website or in stores.

20. Authentication through social networks (social login)

In some internet pages we offer you the possibility to register and log in with the help of your Facebook, Google+ or Twitter account (Social Login). Additional registration for the user account on this web page is not required in this case. In addition, your social network user account (Google+, Facebook or Twitter) is linked to the user account, so you can log in with the social network user account for the user account and you can log in from there. The advantage is that you do not have to remember a password for the user account yet.

To log in, you are redirected to your social network page (Twitter, Facebook or Google+), where you can log in with your usage data. Thus, your Facebook, Twitter and Google+ profile is linked to the user account. Following the connection, Facebook Inc., Twitter Inc., respectively Google Inc. they automatically send us the following information:

• Numeric ID for the social network;

• name and surname;

• sex;

• username on Twitter, Google+, respectively Facebook;

• The account has been verified, e.g. "Yes";

• Link to your public profile in the selected social network service.

In addition, the operator of the social network service receive information about connecting that account to our page. We store and use this transmitted data, in order to be able to identify you as an authorized user and to be able to address you in the correct manner.

21. Generalities

21.1 Changes to the conditions - the betterfutureedu.com team may modify these conditions at certain time intervals without notifying the User. Such changes will be brought to the User's notice by posting on the website to the betterfutureedu.com/reguli.asp team. Modifications made in this way are considered to be accepted by the User if he continues to use the service after displaying them on the website.

21.2 Force Majeure - the betterfutureedu.com team does not assume responsibility for the impossibility of complying with the obligations provided in these conditions, as a result of any cause beyond its control, including but not limited to fortuitous events, unfavorable weather conditions, its action inaction of the government, other networks or other competent authorities for which the betterfutureedu.com team is not responsible.

21.3 Jurisdiction - This website (excluding third party sites to which there are links) is controlled by the betterfutureedu.com team. By accessing this site, the User accepts that this contract and any dispute related to it are governed and interpreted in accordance with Romanian law, and the User agrees to submit to the exclusive jurisdiction of the courts in Romania. This website can be accessed from anywhere in Romania and abroad. the betterfutureedu.com team does not offer any assurance that the content of this site is subject to the laws (including those of intellectual property) of other countries outside Romania. If the User accesses this site from outside Romania, he does so at his own risk and is solely responsible for complying with the laws of the territory in which he is located.

21.4 Confidentiality - the betterfutureedu.com team does not guarantee that the User's access to the services will be confidential. the betterfutureedu.com team is not responsible for any damage caused to the User or another person as a result of the confidentiality regarding the User's use of this site. Any information that the User discloses on the site may not be safe during its transmission via the Internet. Third parties have the opportunity to intercept the transmissions made by the User when using this website. Some services that the User accesses on this site allow the betterfutureedu.com team to receive personal information.

22. Violations

22.1 Please notify us of any violation of these Terms and Conditions at the following address: redactia@betterfutureedu.com.

For any questions or suggestions please write to redactia@betterfutureedu.com.

23. Cookies Policy

In order to facilitate the user's navigation on our internet pages, we use cookies (small file, which a server sends to your computer), with the help of which the connection to our pages is managed.

At the end of the internet session, the session cookies are automatically deleted.

In this regard, Open Mind Better Future S.R.L. stores a permanent cookie in the browser program, which allows the recognition of the internet browser. The data collected are not used for the personal identification of the visitor of these internet pages and are not corroborated with the personal data regarding the anonymized profile. This way of collecting and storing data using the permanent cookie module by Open Mind Better Future S.R.L. can be disabled at any time in the future. You can set your browser so that it informs you about the placement of cookies. The use of cookies thus becomes transparent to you. However, we warn you that the functionality of certain pages may be affected in case of general non-acceptance of cookies.

Our websites also use an internal and anonymous analysis tool on the effectiveness of published advertisements. In the next sub-item "Advertising", you will find details on the relevance of these tools in terms of data protection legislation. If you reach our website by clicking on an ad (banner) published by us on another website, a cookie is stored in your internet browsing program. Based on the cookie we can determine if you have reached our page by clicking on this banner. Cookies lose their validity after 30 days. Identification of your person by us or by the instrument supplier is not possible. If you do not wish to participate in this anonymous analysis, you can disable cookies in your browser settings.

The steps described  and below apply to the following versions of Internet browsers: Internet Explorer 11.18. *, Mozilla Firefox 59.0. * and Google Chrome 66.0. *

If you do not find the buttons indicated by us or use another internet browser, read the instructions regarding the prevention and deletion of cookies from the assistance menu of the browser or the manufacturer of the application.

By disabling the cookie option, you can also affect the functionality of the other internet pages, so return to the settings of your internet browsing program at any time and modify the options as needed.

For Internet Explorer:

1 Choose the "Internet Options" button from the "Tools" menu

2 Click the "Privacy" button then the "Advanced" button

3 Select "Block" and uncheck "Always allow cookies" then confirm by pressing the "OK" button

For Mozilla Firefox:

1 Choose the "Options" button from the "Tools" menu

2 Click the "Privacy and security" button then find the "History" section

3 From the "Firefox will" drop-down list select "Use custom history options"

4 Uncheck "I accept cookies from web pages"

For Google Chrome

1 Choose from the "Customize and control Google Chrome" menu (on the top right, top) the "Options" button then press the "Advanced" button

2 In the "Privacy and security" section, click the "Content settings" button.

3 Click the "Cookies" button then uncheck "Allow web pages to save and read cookies"

Cookies are also used by us to recognize your computer on other websites participating in the Google display network based on updated data (visiting our website, including date and time, language preferences, browser type and operating system) and to display ads tailored to your alleged interests. You can view, remove, or add the ads to your ads throughout the Google Display Network by displaying ads tailored to your interests throughout the Google Display Network. With this tool you can also reject the general use of cookies for personalized advertising in the Google Display network by downloading and installing the browser insert to disable the cookie for ads preferences, following this link. More information on activating ads through Google can be found here.

You can personally manage the storage of cookies through the security settings of the browser by not accepting cookies from the beginning or accepting them only by subsequent request or establishing that cookies are deleted after the end of the browser session. Failure to accept cookies may, however, lead to limitations of the functions on our websites.

Before accepting cookies:

Tip: Tracking-Cookie

Product: Fokus Digital Services

Description: Visitor ID

After accepting cookies and reloading the page (the above cookies, plus the following):_ga

Tip: Tracking the cookie

Product: Google Analytics

Description: Used to distinguish different users.

Additional information: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage_neck

Tip: Tracking-Cookie

Product: Google Analytics

Description: Used to speed up the rate of requests.

Additional information: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage_gid

Tip: Tracking-Cookie

Product: Google Analytics

Description: Used to distinguish different users.

Additional information: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

For more information about cookies, you can also access http://www.aboutcookies.org/ or http://www.youronlinechoices.eu/.